Requesting funds from your account

Modified on Fri, 28 Nov at 7:12 AM

You can request that a portion or all of the balance be paid over to you by direct bank deposit, cheque or PayPal. Once the request is submitted, funds are remitted within three business days. A request for payment is made from the Revenue Summary Page which can be accessed by account administrators or other roles with financial management permissions.


Steps to access

  1. Login to SpurrOpen.com and navigate to Manage Accounts.
  2. Select the respective business account from the listing.
  3. Select the respective portal from the list of portals.
  4. Select Revenue Summary from the Reports menu.


After completing these steps you should see a page with heading "Revenue" on a green background.


Making a new requests

To make a request for payment use the button labeled Payment Request (and the bottom of the page) and fill out the form then submit the request. 


If you have no delivery options with your bank account, you may setup and new one by selecting button Add New Option.


Please note that requests are processed within three business days of submission.


When the request is submitted, you should recieve an email confirming that we recieved the request. The email should provide a reference number which you can use to make enquiries about the payment.

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