SpurrOpen Partner API Overview

The SpurrOpen Partner API enables partner organizations to sell event tickets through their own platforms while using SpurrOpen for real-time inventory management, ticket issuance, and fulfillment. This guide provides a highlievel overview as well as technical guidance on how to use the API.

Audience

Business Users: Understand integration capabilities and customer experience.

Technical Teams: Implement API endpoints and manage order workflows.

Guide Sections

Use the sections below to navigate the Partner API guide based on where you are in the integration process:

• Getting Started with the Partner API – Requirements, setup steps, and what our team provides.
• Partner API Technical Overview – Authentication, request formats, endpoint summary, and response codes.
• Browsing Events and Viewing Tickets – How to retrieve events and display ticket options.
• Creating and Confirming Ticket Orders – Previewing orders, reserving inventory, and confirming payment.
• Common Integration Scenario – A step-by-step example of a typical ticket purchase flow.
• Errors and Troubleshooting – Common errors, causes, and how to resolve them.

Business Benefits

Using the SpurrOpen Partner API, businesses can build new applications or enhance existing platforms to allow customers to browse events and view ticket options with accurate, real-time pricing and availability. 

Create and reserve ticket orders, collect payments through preferred payment systems, and confirm purchases with confidence. Once an order is completed, SpurrOpen automatically issues tickets to customers, delivering a reliable, secure, and seamless end-to-end ticketing experience backed by an established and trusted platform.

How It Works (Step by Step)

1. Step 1: Browse Events
   Your system connects to the SpurrOpen API to retrieve all available events, similar to browsing an event listing on a website.
   
   
2. Step 2: View Ticket Options
   For each event, your system displays the available ticket types, prices, and current availability status.
   
   
3. Step 3: Create an Order
   When a customer chooses to purchase tickets, your system creates an order with SpurrOpen. This temporarily reserves the selected tickets.
   
   
4. Step 4: Collect Payment
   You collect payment using your own payment system, such as online checkout, cash, card, or mobile payment.
   
   
5. Step 5: Confirm the Order 
   Once you've received payment, your system tells us the order is paid. We then issue the tickets to your customer.